Thank you so much for taking such good care of Barley over the past few months, from her first 2-week stay in the summer at just 3 months old and all the day care since then. We were able to really enjoy our holiday knowing Barley was being looked after so well at such a crucial time in her life and having such a good time. It’s great to see how happy she always is to see you on return visits.
Many thanks also for all the training tips and support, which have been invaluable. We are very grateful for your very responsible approach to dog care and training, always making the effort to do the right thing, with the result that Barley’s behaviour has remained consistently good throughout the time she’s been coming to stay with you. Barley’s always thrilled to arrive at your house and is never in a hurry to leave you when we pick up. Her stays with you obviously make her happy, which we appreciate very much, particularly given you give her such a good time whilst reinforcing all the right behaviour. What more could we ask for!
I have already recommended you to my dog-owner friends and look forward to many more visits to Barley’s second home.
All our very best wishes,
The Masters Family
16 December 2008
Dear Karina, Joe, Kira and Amelia,
We are so glad to have found the Puppy Dog Hotel after an extensive search for the right place to care for Jaz while we are on holiday.
The week of training that Jaz recently received with you has made a real difference to us all and it was clear that in addition Jaz enjoyed the loving care given by the whole family. As important the time you spent to ensure that we could continue using the same training methods at home and sharing your skills and expertise to give us an understanding of Jaz’s behaviour and the appropriate actions to take. The written notes have been very helpful.
We are delighted that Jaz will be staying at the Puppy Dog Hotel when we go on our holiday as we know she will be very happy and receive the very best of care.
Many many thanks to you all for your first class service.
With Kind Regards.
Pauline, Terry and Jaz xx
10th November 2008.
A huge Thank-you. YOUhave changed our lives. Just a note to say a big thank-you for all your time and help with the behaviour problem. From day one the change was remarkable. Thank you. Love Carol and Ross. Thanks x
7 October 2008
I wanted to thank you for taking such loving care of Miller while we were away, and for all the training and training tips. He is doing very well although I must try and book in a few sessions to try and keep up your good work. I have cancelled all the other training he was booked to do as we just seemed to be confusing him and to be truthful it wasn’t doing any good and costing a fortune.
I hope you don’t mind but I have given your number to a friend of ours, although your probably overwhelmed already I said he should give you a ring if he wanted the best!
As soon as Paul knows next years holiday I will try and get Miller in with you again. Hopefully talk to you soon.
All best wishes
Love Chris Field and Miller x
30 August 2008
We thank Karina & Joe for few enriching times already for our 10-months old Milo.His behaviour improved remarkably after his stays.Video,daily notes(after),along with calls & e-mails we received(during his stay) made us so comfortable every time we chose your dog haven while away.Your advice are put to great use and we are proud to welcome back an energetic and happy puppy.See you next time Emily & Stephane.
4 August 2008
Dear Karina and Joe,
I just wanted to say thank you SO much for looking after Merlin last week – I could not have wished for him to be with a nicer family as yours. It was so lovely to read his ‘’report’’ and hear what he had been doing each day and the DVD was great. I think he is missing his friends, Barley etc – it was so nice for him to be able to play with lots of other dogs because he just loves playing with other dogs as you know.
If you ever wish to pass my details on to anyone for references etc please do, as I will be happy to recommend you. It is so nice to be able to go away and know that he is being loved and looked after so well. He had an absolute ball !!!
Once again – a HUGE thank you for looking after him and also the training you did with him – I bought a whistle on Sunday and we have used it and he has been great. I think he misses you all very much.
I look forward to hearing from you
And thank you thank you thank you !!!!
xx
Andrea Gordon
30 July 2008
Delighted and amazed with the progress in two days. We were given a comprehensive report of the day (&night!) and the training. Came away with very helpful advice and a training dvd featuring our puppies! Fantastic service, have been recommending the \"Hearn Team\" already. Claire
27 July 2008
Thank you Karina and family for the wonderful care you gave to Loius my 5 month old puppy.During his stay the family helped Louis build his confidence and socialise with larger dogs. Everyday they complete a health check which fortunatly for Louis spotted an ear infection that was causing him some discomfort and quickly dealt with the minor infection. Their knowledge and care is wonderful, Caroline Kalha
20 July 2008
We went away for a few days with no one to look after our puppy husky called Marley. As you can imagine being a puppy and leaving him was going to be hard for us. Karina and her family had Marley for a few days. I am extremely happy with the care that he was given and definately will be asking them again in the future im surprised he even wanted to come home. They also sent a dvd . carol reed
16 June 2008
Karina and family, thank you so much for all the care and attention you gave Jessie while we were away. It was great to keep in touch by e-mail and receive the photos as well as the comprehensive DVD and write up on our return. Special thanks to Joe for taking care of Jessie during the thunderstorm which can spook her. A truly caring service all round. With regards, John and Linda Neale
28 May 2008
Thank you, Karina, Joe and family, for looking after Oscar and Toby so well. They returned to us sleek, happy and much better behaved than when we left them! Oscar is now much calmer, and has stopped the habit of scratching at visitors, which made him unpopular. The change is amazing! Toby's tail has not stopped wagging, and her obviously had a super holiday. I highly recommend Karina to all. Val Knight
7 March 2008
Dear Karina and family. Thank you so much for looking after our puppy Lola, while we were away over half term. We were worried leaving her at such a young age, but you did a fantastic job. All my concerns mentioned to you when we left her have now been dealt with, with your expertise and great advice. We have not had one 'accident' since collecting her over two weeks ago so I think you cracked this for us! As well as generally training her, especially with her recall out in the park I can now confidently let her off the lead and know she will come back to us. She now sits and lies beautifully using only hand signals....Everyone around me is truly impressed! Your whole family have a fantastic way and know how with dogs. Thank you especially to your daughter Amelia for keeping my daughter updated with text messages with her progress during our holiday, this was very much appreciated. I hope you will be able to look after again, when we next go away. Yours Sincerely, Sarah Sofizade
